This is the Privacy Policy for Lewis Cadman Consulting Pty Ltd a company incorporated in Australia (ABN 43068339739) whose principal place of business is at “Paramount Building”, 55 Brisbane Street, Surry Hills, New South Wales, 2010, Australia (“LCC”). This Privacy Policy explains what information is collected about you, how we use this information, how you can instruct us if you prefer to limit the use of the information, and the procedures that we have in place to safeguard your privacy. In operating ebilities and the ebilities website, we do so in accordance with the Australian Privacy Principles (2014) and applicable data protection laws. Whenever you give us information, you are giving your explicit consent to LCC and to any relevant third party that LCC has appointed as its service provider, to control, save, and transfer this information. In any matters relating to this Privacy Policy, contact The Compliance Officer, Lewis Cadman Consulting Pty Ltd, PO Box 546, Paddington, New South Wales 2021, Australia or by email: ask@ebilities.com
Information we collect and how it is used
We collect information from you when:
- you complete forms on the ebilities website, or on a linked website, including registering to use or trial ebilities or to download information or reports.
- you use the ebilities website, or use ebilities or a linked service
- you contact us or our affiliates to report a problem or complete a survey
- you complete a transaction through ebilities, the ebilities website or via our affiliates
- you visit ebilities and/or the ebilities website
The information that we collect may be used to:
- provide you with services that you request from us
- personalize our service to you
- notify you about technical administration, and changes to our services
- seek your views on products and services
- provide information about visitors to the ebilities website (as described in our Cookies Policy)
- carry out studies, research and statistical analysis
- comply in general with all legal requirements
Information security
We endeavour to use appropriate measures (having regard also to the nature of the information involved) to prevent and minimize security risks in connection with your use of ebilities and the ebilities website. Such measures include, where appropriate, the use of firewalls, secure server facilities, encryption, implementing of proper access rights and processes, careful selection of processors and other technically and commercially reasonable measures to provide appropriate protection for your information against unauthorized use or disclosure. We may also take appropriate back-up copies and use other such means to prevent the accidental damage or destruction to your information and to ensure that our services are functioning properly. However, no method of transmission over the Internet or method of electronic storage is fully secure. Therefore, while we strive to use commercially acceptable means to protect your information, we can never guarantee its absolute security.
You should note that where we have given you or you have chosen a username and password which enables you to use our services, you are fully responsible for keeping that confidential. You should not share these details with anyone.
Transfer of information
LCC is a global organization that has affiliates, business processes, commercial arrangements, and technical systems that cross national borders. Therefore, we may use resources and servers located in various countries. Accordingly, your information may be transferred outside the country where you provide us with your information. However, we endeavor to implement our privacy practices so that all processing, storing and transmission of your information is conducted in accordance with this Privacy Policy.
We also work with third parties who provide services to us. We may share your information with those third parties as part of our services, website hosting, information technology consulting services, website management, data analysis, research services, legal services, accounting services, and other administrative, back-up and security services. We will take appropriate technical, organizational and legal steps to secure your information.
Your information may be disclosed or otherwise accessed as is required by mandatory legislation. Such disclosures or access may include disclosure of your information to or access by e.g. law enforcement agencies in the countries LCC or its subcontractors and agents operate, as well as in the countries through which your information has been transferred according to this Privacy Policy. We may also provide your information to anyone to whom our business or business assets are transferred. We may also disclose aggregated and anonymized information, where no individual will be identified or identifiable, for marketing, product development, strategic or research purposes.
Your rights
As an individual about whom LCC holds information you have the right, as appropriate and subject to possible restrictions and other provisions arising from applicable national legislation, to obtain confirmation as to whether or not information concerning you exists in our systems. You have the right to ask us to erase or amend incorrect, incomplete or otherwise inaccurate information. We may have a right, subject to provisions in the applicable national legislation, to collect a reasonable fee for the costs and expenses when providing you with the said information, and if required to erase, block or rectify incorrect, incomplete or otherwise inaccurate information.
Cookies
From time to time we may place information on your computer to allow us to identify you. This information is commonly known as cookies. Cookies give information on how and when you have used ebilities and/or the ebilities website, and helps us to improve our systems for a better service. By entering your information, you explicitly consent to the use of cookies. Please review our Cookie Policy for further information.
Links to other websites
This Privacy Policy only applies to ebilities and the ebilities website. We are not responsible for the protection of any information you supply to other websites linked to these websites. Before disclosing personal information on any other website, we advise you to examine the terms and conditions of using their websites to understand their procedures for collecting, using and disclosing information.
Promotional Material
If you are receiving promotional information about us or our affiliates and do not wish to receive this information any longer, you may remove your name from our list either by visiting the website from which the communication was sent and following the instructions on how to withdraw your information from that site (where that facility is available), or emailing us at ask@ebilities.com
Changes to Privacy Policy
If we decide to change our Privacy Policy, we will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone.